Datto RMM

Version: 1.0
Updated: Mar 13, 2024

Datto Remote Monitoring and Management (RMM) is a secure cloud-based RMM platform.

This integration streamlines IT tasks with rapid job creation, data retrieval, and inventory management for devices and components.

Actions

• Create Quick Job (Containment) - Creates a quick job on the device identified by the given device Uid.
• Get Job (Enrichment) - Fetches data of the job identified by the given job Uid.
• List Components (Enrichment) - Fetches the components records of the authenticated user's account.
• List Devices (Enrichment) - Fetches the devices of the authenticated user's account.

Configure Datto RMM in Automation Service and Cloud SOAR

Before you can use this automation integration, you must configure its authentication settings so that the product you're integrating with can communicate with Sumo Logic. For general guidance, see Configure Authentication for Automation Integrations.

How to open the integration's configuration dialog

1. Access App Central and install the integration. (You can configure at installation, or after installation with the following steps.)
2. Go to the Integrations page.
   Classic UI. In the main Sumo Logic menu, select Automation and then select Integrations in the left nav bar.
   New UI. In the main Sumo Logic menu, select Automation > Integrations. You can also click the Go To... menu at the top of the screen and select Integrations.
3. Select the installed integration.
4. Hover over the resource name and click the Edit button that appears.
   

In the configuration dialog, enter information from the product you're integrating with. When done, click TEST to test the configuration, and click SAVE to save the configuration.

For information about Datto RMM, see Datto RMM documentation.

Change Log

• March 13, 2024 - First upload